Terms & Conditions

PRICES

All prices are GBP sterling and exclude VAT and delivery.

TITLE

In the merchandise does not pass until full payment is received by FantoniUK. It is both our expressed and implied terms of contract of sale on any sale we enter into that the goods remain our property until paid for in full. FantoniUK ownership is not impaired by relocation of the merchandise either by sale or movement to or by a third party not privy to our initial contract of sale.

PRODUCTS

We reserve the right to effect – without prior notification – modifications and/or improvements in the material used and designs. Products may be discontinued at any time and FantoniUK cannot be held responsible for this.

DELIVERY

Dates quoted are always considered approximate and are from receipt of deposit. FantoniUK accepts no responsibility in the event of delays.

DELIVERY ACCESS

Delivery and installation charges are based on the working assumption that our installation team has clear and easy access to site. Delays and/or additional costs may be incurred by the customer due to access problems. Customers are responsible for ensuring the goods ordered will fit into the designated space and that there is sufficient access from delivery van to final destination. FantoniUK accepts no responsibility for orders which cannot be fulfilled due to a lack of viable access. Where goods will not fit inside a working lift, the customer should contact FantoniUK before ordering and advise of alternative delivery options. If it is necessary to arrange extra delivery personnel or other access equipment due to difficulty of access FantoniUK may pass this cost onto the customer in addition to the quoted delivery and installation charge. Where FantoniUK has not been notified in advance of access difficulties the order may be delayed due to the need to organise additional manpower or equipment. 

CLAIMS

Customer must inspect goods on delivery if delivery only or on installation if assembly has been supplied. Any defect, damage or shortage should be noted on the FantoniUK copy of the Delivery Note. 

Where a kerb-side only delivery is supplied the customer is responsible to check all packaging and record any damage or shortage to packaging at time of delivery. Any damage or shortage must be noted on the Delivery Note. FantoniUK cannot accept responsibility for any damage or shortage reported after the delivery or installation team has departed.

CANCELLATION

All orders placed with FantoniUK are special orders of goods made to order. In this way the default terms will state that  orders received by FantoniUK cannot be cancelled. FantoniUK reserves the right to refuse cancellations of orders (total or partial). In the event of an unauthorised cancellation FantoniUK shall have the right to retain any deposit payments.

DEPOSIT

A deposit of 40% of order value is required prior to commencement of manufacture.

FINAL PAYMENT

Final payment is required upon verified supply of goods.

STORAGE

In the event the customer postpones the agreed delivery date FantoniUK reserves the right to charge the customer storage fees based on storage costs incurred as a result of the delay. Goods in contract will be deemed supplied upon receipt into our warehouse or storage facility at the agreed delivery schedule. The customer will have the right of inspection of goods in storage. Order items shall be uniquely identified, set apart, clearly and visibly marked by letters or figures or by reference to a pre-determined code. Items shall identify clearly the client as the person to whose order they are held and their destination as the clients site address. Storage fees must bepaid for prior to delivery.

SUPPLY

Goods in contract will be deemed supplied upon satisfactory inspection by client at storage sight. Order items shall be uniquely identified, set apart, clearly and visibly marked by letters or figures or by reference to a pre-determined code. Items shall identify clearly the client as the person to whose order they are held and their destination as the clients site address.

INVOICE ERRORS

FantoniUK needs to be informed of any invoice errors within three working days of the invoice date. This must be done in writing.

DISCOUNT

Any extra discount given may be removed due to late payment of goods.

SPACE PLANNING AND LAYOUTS

Space plans and layouts supplied by FantoniUK are the property of FantoniUK Ltd. If a potential customer decides to use the layouts or plans but do not order from FantoniUK, a charge with a minimum fee of £200 is payable.